FAQ - Donations and events - Adding a form WITHOUT tickets or registration

1. Where can I create a new Web form?

In the left-hand menu of Prodon Web, select "Forms," then click "Add" to launch the creation wizard.

2. What information do I need to provide in the General Information section?

The occasion, the code used to form the URL, and the name of the form.

3. How many suggested amounts can I add to an activity?

Up to three suggested amounts, each with its description.

4. Can I add several activities to the same form?

Yes.
You can add several activities and reorder or delete them using the arrows and the trash icon.

5. Are administrative fees mandatory?

No.
This step is optional.
If configured, you must indicate the percentage to apply as well as the occasion and activity to which the fees are associated.

6. What payment methods are available?

• Credit card
• Bank transfer

7. What are the reply-to address and reply-to name used for in the transaction email?

They determine the "sender" information shown to the donor in the confirmation email, as well as the address that will appear in the "To" field if the donor clicks "reply."

8. What tags are recommended in the transaction email?

• [e_Receipt]: to be added as high as possible in the email when Web receipts are enabled

• [Summary_transaction]: to be added at the end of the email so the donor can see a summary of their transaction

9. What if I want to limit the form's display period?

At the Publish step, you can set start and end display dates.

10. Can I customize the form's appearance?

Yes.
This step is optional.
You can adjust the theme, image group, and label group, and access the Back-Office directly to see changes in real time.