---
title: User Management
description: User Management
---

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July 16, 2026

# User Management

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###  DETAILED PROCEDURE

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### View the user list

Select **Users** to display the list of users configured in the database.

This window allows you to view existing users and manage their accounts.

---

### Add a user

To create a new user, click **Add**.

Enter the user's full name and email address, as these fields are required.

Also select the appropriate **Group**, the **SUPERVISOR** account elevation level, and the accessible organization if you are using a multi-organization configuration.

Once the configuration is complete, click **Add** to save the user.

---

### Edit a user

To modify an existing user, locate the user in the list using the available columns, then select the user.

Make the required changes in the user record and click **Modify** to save the updates.

---

### Deactivate an account or reset a password

From a user’s record, you can deactivate access by clicking **Disabled**.

You can also force the user's password to expire so that it must be reset.

When a password expiration is forced, an email is sent to the user containing a password reset link that remains valid for one hour.

---

### Use search and filter options

The drop-down menu allows you to select groups, users, or a specific view.

You can also apply an existing filter to make it easier to find the users you are looking for.

---

### Use SUPERVISOR mode

To switch to **SUPERVISOR** mode, click your user profile and select **Switch to SUPERVISOR mode**.

This mode grants access to all available permissions when the user’s elevation level allows it.

To return to standard mode, click your user profile and select **Exit SUPERVISOR mode**.

---

Additional information is available in our Frequently Asked Questions (FAQ), accessible in the following documentation:

[**FAQ - User Management**](https://documentation.logilys.com/en-ca/prodon/faq-gestions-des-utilisateurs?hsLang=en-ca)

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